DELIVERY AND RETURNS

 

All prices include delivery to uk mainland.

If items are in stock orders should be dispatched within 48 hrs.

Delivery is by Courier or Royal mail for small items.

Couriers often deliver during the day, so if at work an alternative address may be prudent.

The delivery date or period within which you are to receive your order is approximate. If you are ordering more than one item, the goods may be sent in installments if certain items are out of stock and need to be made, this will be at no extra cost to you.

On delivery, please check the Products carefully for any possible defects and you are happy with the condition of your order.

For delivery of larger items such as furniture, we will contact you two weeks prior to delivery to arrange a suitable delivery date and time.

On delivery you will be asked to sign a delivery note that confirms you are happy with the condition of your order.

Please check possible access issues for furniture, i.e. narrow doorways or stairs.

If you have any questions or concerns please call the studio to discuss further.

Corita Rose accepts no liability for items not being able to be delivered due to access restrictions.

Any associated costs due to restricted delivery will be the responsibility of the purchaser.

Delivery outside the uk

For delivery to Europe and the rest of the world, please contact us by email prior to ordering, stating your city and country and we will get a quotation for shipping by Air or Sea. Corita Rose ltd cannot be liable for any import duties, taxes etc arising as a result of the goods being sent to a destination outside The UK. Any costs relating to returns will be the responsibility of the purchaser. If Corita Rose or the carrier is found to be at fault, we will reimburse reasonable shipping costs

Delivery to 3rd parties 

When delivering to third parties on the instructions of the customer (curtain makers, upholsterers, locations etc.), it is the responsibility of the customer to ensure that the correct material is received and it has been fully inspected. We cannot accept claims or returns after the fabric has been cut or in respect of any costs incurred in the making of items using received fabrics.When delivering to client’s houses or sites it is the responsibility of the customer to ensure that the correct item has been received, it is fully inspected, signed for and appropriately cared for after delivery.Corita Rose will not accept any liability for any items, damaged, lost or stolen after item or items have been signed for.

Refunds and returns

If you believe that any of our Products may be defective or of unsatisfactory quality, please contact us as soon as possible. If you're not satisfied with our product, you can return the merchandise within 7 days of receipt and we will provide you with a replacement or credit note.

For further details please contact the Corita Rose studio on 01747 858 599.

Please read our full terms and conditions.